Refund policy

At Electronic Finishing Solutions, all sales are final. We do not offer a return or exchange policy. If you believe there is a valid reason for a refund, you must submit your request in writing. Please direct all refund requests to support@electronicfinishing.solutions. Each request will be evaluated on a case-by-case basis, and the decision to grant a refund rests solely with Electronic Finishing Solutions.

If your order arrives defective, damaged, or incorrect, please contact us immediately upon receipt so we can assess the situation and determine the appropriate action.

As we exclusively offer custom products, it is important to note that these items are inherently non-returnable and non-refundable. Each product is tailored to individual specifications, which precludes the possibility of returns.

For customers within the European Union, please note that our policy of no returns or refunds remains in effect despite the EU's 14-day cooling-off period.

We appreciate your understanding and thank you for choosing our custom product solutions. If you have any further questions or concerns, please do not hesitate to contact us at support@electronicfinishing.solutions.